Shipping & returns

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

  • Email us at webshop@ifixers.be with the following information:
  • Original order number
  • List of items that you want to return
  • Let us know if you want store credit, refund or another product

Additional Information:

  • Please allow 2-3 business days for processing your request
  • We will provide you with a shipping label to add to your package
  • Send the package back to us (iFixers Web Division, Bondgenotenlaan 175, 3000 Leuven, Belgium)